The abuse started for Helen Adams (not her real name), a senior administrator at a major UK charity, after her boss watched her get out her of wheelchair. The 40-year-old has multiple sclerosis and struggles with mobility, but on a “very good day” she says she was able to walk in the office.
“I went to lunch and a manager who’d seen me walking earlier yelled at me across the busy room to get out of my wheelchair because ‘I wasn’t really disabled’,” Adams recalls. “I was so shocked and upset that I didn’t know what to say. I said nothing. The rest of the day, people were looking me up and down and tutting at me.”
Over the next few months, the harassment spread throughout the office.
“People started pressing all of the lift buttons when they saw me coming, then they would close the doors so the lift would go all over the place while I waited there,” she says. “All the while, I could hear people on the floor above and below me shouting “Lazy cow!”
The stress led Adams to go on sick leave and start twice-weekly counselling. A few months later her manager told her she needed to learn to ignore the abuse. Instead she went for legal advice.
What Adams didn’t know was that in July 2013 – just as her workplace abuse began – the coalition government had brought in fees to have a claim heard at an employment tribunal (the first time fees have been charged since the tribunal system was established in 1964).
“The solicitor told me I had a clear case but, because of the new fees, I’d need to pay for it myself. I couldn’t afford that and my therapy,” Adams says. “I knew I had no comeback.”
In Wednesday’s Guardian, I reported on the new research highlighting what happens when a government starts charging for justice. Read the full piece here.